How to request deletion
To delete your M37 ClaimHub account and associated data, send an email to it@m37labs.com from the email address you use to sign in, with the subject "ClaimHub account deletion request".
We will verify your request and complete the deletion within 30 days. You may also contact your organization's ClaimHub administrator.
What gets deleted
- Your profile: name, email address and profile photo
- Uploaded receipts, invoices and attachments
- Push notification tokens linked to your devices
What may be retained
Submitted and approved reimbursement claim records may be retained by your organization for up to 8 years where required for accounting, tax or legal compliance. These records are then permanently deleted.
Delete only some data
To delete specific data without deleting your account (for example, a particular receipt), email it@m37labs.com describing what you want removed.